Utah Residential Property Management
Payne & Smoot Residential, LLC (Vintage Properties Group, Inc.) is Utah's leading residential real estate expert when it comes to residential property management. We services all of Utah, but specialize in the Salt Lake, Wasatch and Summit counties along the Wasatch Front. We understand how important property management is to our clients. We are committed to providing the highest level of service possible and, most importantly, taking care of each property to your utmost satisfaction.
Full-Service Property Management
We specialize in providing premiere property management services to individual investment property owners, homeowner associations and their board of directors/trustees. Our clients have diverse needs. First and foremost, we will keep your property exceptionally well maintained — safe and sound. We pay attention to every detail — the landscaping, the entryways, the interiors and the exteriors. We first listen to your needs and then respond as quickly as possible. We customize our broad variety of services to each client.
Building Systems Maintenance
Fire alarm systems, emergency lighting, elevator maintenance, ventilation systems, sprinklers and more are all critical to the safety of the homeowners, your property and your investment. We evaluate your building systems for general safety, last inspections and certifications required by law or common maintenance practice. In fact, we set up an Annual Calendar for monitoring maintenance and inspections on a monthly basis, along with the vendors who are responsible.
Common Area Cleaning and Gardening Maintenance
To help maintain the value of your properties, it is imperative that common area cleaning and gardening services be performed on a routine basis. We can provide a range of services (daily, weekly, or monthly) depending on your needs. In addition, we will evaluate any existing cleaning and gardening services and provide recommendations. We provide semi-annual or annual services such as exterior window cleaning, carpet cleaning, marble maintenance and more. As with all of these services, we obtain bids and will not schedule any work until approved by the owner or Board.
Property Inspections
Routine inspections are a critical part of any property management service. We routinely check up on weekly cleaning and maintenance and have our Property Managers on-site to monitor the quality of any ongoing repair work.
Emergency Services/Repairs
Our network of maintenance professionals can handle repairs including routine carpentry work, electrical repairs, locksmith repairs or plumbing leaks, pest control, roof replacements, painting and waterproofing and large reconstruction or remodeling work. Our maintenance personnel are on call seven days a week for emergencies. In emergencies, the appropriate maintenance person will be dispatched immediately.
Comprehensive Accounting Services
Our staff has the education and experience in accounting, finance and financial analysis that is rarely found in a property management company. Our goal is to provide you with an accurate and understandable system that will allow you to easily account for every dollar in and out.
In addition, we also prepare and present the proposed annual budget to the Board. We prepare all information necessary for the end-of-year financial review and filing of taxes by the Association’s CPA. Our comprehensive financial package will keep you up to date on all of the activities at your property. We collect all Association fees from homeowners. Coupon books are used by homeowners to mail in their monthly fees directly to the bank. Reserve funds are transferred directly to an interest bearing savings account or Reserve Account. We also pay all Association bills and we provide the Board with a comprehensive financial package that includes the following information:
- Balance sheet
- Income and expense statement
- Owner assessments receivable
- Check register
- Bank account reconciliation for both operating account and reserve account
- Copies of actual bank statements for all bank accounts set up for the association
Maintenance Services
We understand the need to be readily available to serve the needs of all of your tenants. The quality and availability of a maintenance crew can be a deciding factor when it's time to renew a lease. We can provide an in-house staff that can handle all of these needs for you as soon as they arise or we can be available on an hourly as needed basis.
- Available on hourly "as needed basis"
- Highly-skilled building engineers
- Responsive to resident service calls
- Prepare preventative maintenance program
- Directly resolve most repair/maintenance issues
- Professional demeanor
- Enhance positive relationships with tenants and vendors
- Cost effective maintenance for properties
Tenant Lease Management
We provide integrated tenant lease management services to individual rental property owners. Our services include advertising, finding and qualifying new tenants, conducting regular cleaning checkups, scheduling necessary repairs, checking tenants in and out, rent collection and managing all leases.
